Observing the people closest to me…

As part of my primary research, I used my family to help me gather more research on disability and design by taking them out to a public place to see how they would use the space, whether it be going out for a meal or simply shopping.

I am so passionate about designing for disability and when you have family members that struggle daily due to poorly designed buildings, everything becomes more apparent and obvious.

It is okay for a company or shop to say that their buildings are ‘accessible‘, but when I look closer at the finer details it becomes apparent that there are always unnecessary limitations.

For this exercise, I took my grandparents and partners parents out on separate occasions to different surroundings, to see how someone with a disability would interact and use an interior space, I also took observations of the space around them and how accessible the interior was. On top of this, I asked my subjects to give me a piece of advice that they could pass on to someone living with a disability.


Grandma S & Grandpa T

Grandma Sandra suffers from Rheumatoid Arthritis in her arms and legs which has caused mobility issues. Alongside this, she became a recent amputee of the lower left leg. Sandra now has a prosthetic leg with which she uses crutches and wheelchair until she is strong enough to walk on two legs independently.

On our trip out we went to a local carvery pub (which was yummy!). There we had to enter through the rear entrance as the front is stepped. The access doors were only just wide enough to squeeze a wheelchair through. I also noticed that there wasn’t a lowered area of the bar that my grandma could go to, to order, and when she did the bar staff couldn’t see her and spoke right over her.

Grandma is a huge football fan, so to help her own visibility when she goes to matches, grandma attached flashing lights to her wheels. Before this, she noticed that people would cut straight in front of her and not notice that she was in a chair, but once they were on she received positive comments. When I took her out she received comments like, “Wow they’re cool!” and “You won’t get lost with those on!” 

Advice –  “Keep your spirits up, there is a life after amputation.” ….. “Never be afraid to ask or receive help.” (Almond. S. 2018)

Grandma F

Due to her age, Grandma Flo’s mobility is slowly decreasing, making it harder for her to go out on her own. We bought her this Rollator and it was the best thing for her! Not only did it give her the confidence she needed to go out but the support too. When I took Grandma out to observe her, we went to the Trafford Centre – somewhere busy. At the restaurant the staff were very accommodating of grandmas rollator and cleared a space for her to put it next to us, however, we were right at the front of the entrance, but we didn’t mind.

Advice – “Get yourself a Rollator!” … “There might not be physical signs, but my disability is mobility.” … “Try not to feel pressured.” … “Don’t let it get you down.” … “Don’t be afraid to ask for or receive help.” … “You’ll have dull days, but you learn to work with them.” (Milenkovic. F. 2018)


Martin has Neuro Sarcoidosis which can affect any part the nervous system and in worse cases can leave you with a permanent disability and in an unfortunate case, this has happened to Martin.

Martin uses a motorised wheelchair as his means of transport, due to it being a motorised chair it is easier for him to get around because of the permanent state. When I took my partners parents out to observe, a few issues arose. Firstly we were only offered the table right next to the entrance – but it was way too cold to sit there, another issue was space inbetween tables – furniture had to be moved. But on the other hand, the restaurant was accommodating in other ways; there was a lowered bar area, the bar area floor was clear and had enough unobstructed space to turn, the carvery server was an acceptable height but could have been a touch lower.

Advice – “Listen to and take advice from specialists.” … “Don’t be afraid to ask for help.” … “Plan long-term.” … “Challenge as much as you can.” … “Look at motorbility.” … “Educating others on your disability.” (Rowley. M. 2018)

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